Privacy Policy

Fixit provides sales call auditing and monitoring software to companies and startups with sales teams. This Privacy Policy explains how we collect, use, disclose, and protect information about our users & their clients.

Collection of Information: We collect sales and customer service call recordings through our Service. These recordings may include personal information of the customers of our clients. The personal information may include name, contact details, and other identifying information.

  • Use of Information : We use the collected data to analyze calls and create summarized dashboards for auditing calls and providing areas of improvement for sales agents. The personal information is used to identify the customer and associate their data with their sales or customer service call recordings.

  • Disclosure of Information : We do not share the collected data with any third party. Only the website and data owner have access to this data. We may disclose personal information in response to legal requests, such as a court order or subpoena, or to comply with applicable laws, regulations, or other legal processes.

  • Security of Information : We take appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of the data. The data is stored in the client's environment and encrypted to ensure there is no misuse. However, no security measures are 100% secure, and we cannot guarantee the security of your information.

  • Data Retention : We retain the collected data for as long as necessary to provide the Service to our clients and comply with our legal obligations.

  • Children's Privacy : Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.

  • Changes to Privacy Policy : We reserve the right to modify or update this Privacy Policy at any time without prior notice. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

  • Contact Us at hello@fix-it.ai If you have any questions about this Privacy Policy.